Our Hassle-Free Return Policy

We want you to absolutely love your Rodzbibi purchase. If for any reason you’re not completely satisfied, our return process is simple and hassle-free.

Our 30-Day Happiness Guarantee

You have 30 days from the date you receive your order to request a return for a full refund or an exchange.

For eligible returns, return shipping costs may be covered by us. Customers are still required to meet the return conditions outlined below before a return request can be approved.

Eligibility for a Return

To qualify for a return, items should meet the following conditions:

  • The item should remain in the condition it was received
  • The product should not be worn, washed, or used
  • Original tags and labels should still be attached
  • Items should be returned in their original packaging

Please note that return requests must be approved before items are sent back. Unauthorized returns may not be accepted.

How to Request a Return

Step 1 – Contact Support

Send an email to [email protected] with your order number and a brief explanation of the return request.

Step 2 – Receive Return Instructions

If your return is approved, we will provide a prepaid return label along with the return instructions.

Step 3 – Return Your Item

Carefully pack the item, attach the provided label, and drop the package off at an available shipping location.

Refund Timeline & Review

After your return is received, our team will review the item and notify you about the refund status. If the request is approved, the refund will generally be sent to your original payment method within 5–7 business days. Depending on your bank or card provider, additional processing time may be required before the refund appears in your account.

Issues With Your Order

If your order arrives damaged, defective, or different from what was ordered, please contact us at [email protected] as soon as possible. To help us review the issue, include your order number and photos showing the problem. After reviewing the request, we may offer a replacement or refund depending on the situation.

Customer Support

We try to keep the return and support process clear and easy to follow. If you have any questions about returns, refunds, or your order, feel free to contact our support team for assistance.

Rodzbibi
Address: 1208 Brighton Pt, Atlanta, GA 30328, United States
Email: [email protected]